Our techniques are proven over the last 25 years with some of the biggest direct to consumer and luxury companies in the country, including Patagonia, Brookstone and Williams-Sonoma. What retailers, particularly those in the luxury/specialty space discovered years ago: If a customer buys a product through a catalog or online, they are exponentially more likely to buy again.
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Understanding and having predictive models on who that customer is, how to find more of them, and how to communicate with each unique customer is critical to new and renewed direct sales success as well as enhancing a given brand. Managing vivid, effective and relevant campaigns, and segmenting customer data to predictive buying behavior is a science.
Vintners' Alliance is introducing innovative and time tested technologies and tools that have proven to sustainably increase sales for other super premium brands, to the wine industry.